Our award-winning culture pairs the best people with the most remarkable, forward-thinking clients.
Everything we do, we do with intention. We’ve focused on future-proofing our clients’ growth strategy with a platform that maximizes UX and data.
Deliver Personalized Service in a Digital World The marketplace is constantly evolving. As we become an increasingly digital world, consumers and businesses alike have come
Customer Service Every transaction = customer service in action Give it a try They’re #1 Being able to shake someone’s hand. The chance to look
Making the use case actionable AI & Chatbots The more accurate your data is tagged and categorized, the faster your artificial intelligence and chatbot investments
Making the use case actionable Deploy always on campaigns Deliver campaigns that are triggered based on your account holder data and don’t require any manual
To most financial institutions (FIs), chatbots are viewed solely as a customer support tool. Consumers often encounter chatbots on websites as immediate pop-ups, or interact
As Big Tech companies funnel capital into digital innovation, users have become accustomed to highly personalized digital experiences. These experiences are regularly updated to be
Before COVID-19 and the advent of digital banking, financial institutions (FIs) were reactive to leveraging new customer service technologies. When members and customers would grow
By: Marc Jones, Chief Technology Officer, Alkami Back in March and April, when the Federal government began issuing stimulus payment checks, the unprecedented volume of
Users have increasingly adopted digital channels as their primary mode of communication. Now that millions of Americans must rely on digital banking as they socially
A brand’s app rating can be a point of pride or a black eye. High app ratings can drive user growth and elevate brand reputation.
