Not all financial institutions are at the same level of digitalization.

Financial institutions today want to understand where they are in their digital journey and where they should focus their time and budget, but before now, no resources existed in the market to quickly answer these questions.

These previously unanswered questions led to the research and development of The Digital Sales & Service Maturity Model Report and Assessment.

Based on 2024 research conducted by Emerald Research Group, Jim Marous, and Alkami, featuring insights from over 215 financial institution decision-makers across the U.S. with assets of at least $200M, this webinar takes a look into the varying levels of digital maturity across financial institutions, revealing a landscape that is both diverse and dynamic.