Winning the hearts and wallets of small businesses is a key focus are for most banks and credit unions. In fact, 85% of banks believe greater success with small businesses is critical to their overall success and credit unions are increasingly more commercially-focused than ever before. Hear from Christine Barry, Head of Banking & Payments Insights for Aite-Novarica Group on key areas where small financial institutions should focus on and invest to be more successful and win market share.