Digital Banking Evaluation Journey

3. Technical Refinement

This stage goes beyond the product—it’s about testing technical fit and partnership. Push vendors past the pitch, validate integrations, and confirm alignment on security, scalability, and strategy.

Digging into the details that count

Here, you’re evaluating the partnership. In this stage, you’ll:

  1. Host deep dive demos with your subject matter experts
  2. Engage vendors in onsite sessions or working groups
  3. Validate data strategies, security, and scalability
  4. Clarify integration, capabilities, and platform configuration

Key resources:

Explore practical downloads, step-by-step checklists, and expert insights designed to help you work smarter and achieve more.
Featured Blog

How to Evaluate Digital Banking Platform Vendors Based on Your Goals and Needs

J.D. Power 2025 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.

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