Full Day Demo Readiness Toolkit

Dive deep. Ask hard questions. Compare what counts.

You’ve aligned your team and set your goals—now it’s time to validate. The Full Day Demo turns talk into traction. This is your chance to experience the platform, pressure test workflows, and see how it supports what matters most.

What is the Full Day Demo?

The Full Day Demo is a deep, structured walkthrough of the platform—mapped to your real use cases. 

It’s more than a show.

It’s a simulation designed to help you:

  • Confirm that the digital banking platform meets real needs across departments
  • Understand how the platform adapts to future growth and evolving user expectations
  • Analyze how the platform supports visibility into performance and campaign tracking

Why Demo Day matters

Demo Day is where design, usability, and practicality meet. It’s where gaps are revealed not just in features — but in how features work in the real world. 

The Full Day Demo gives your strategic team leaders:

  • A detailed view of the actual user experience
  • A chance to evaluate cross-functional needs (IT, Operations, CX, Compliance)
  • Real-world answers to edge-case questions
  • Confidence that your team is aligned before the final decision

So what are “Deep Dive Demos” then?

A Deep Dive Demo is a dedicated space for expanded team exploration, including your subject matter experts, to ask more detailed questions.

It’s a deliberate structure: keeping the Full Day high-level and directional, while reserving the Deep Dives as the critical engine for detailed insights.

What gets covered in the Full Day Demo?

Every section of Demo Day should map to how your institution will actually use the platform.

This includes:

  • End-to-end retail and business journeys
  • Integration points and third-party data flows
  • Admin tools, permissioning, and security settings
  • Navigation, search, and operational workflows
  • Reporting and analytics views
  • Support and issue resolution tools

Grab the How To Guide to get step by step instructions for preparing the Full Day Demo agenda and share the Stakeholder Guide to prepare your team to understand their role before, during, and after the demos.

Download the How To | Full Day & Deep Dive Demos

Download the Stakeholder Guide: Digital Banking Platform Demos

What demo scoring looks like

Scoring isn’t a passive recap. It’s a structured, shared evaluation.

Each stakeholder team lead brings their own lens — whether it’s IT, operations, compliance, digital, or product — and completes their own version of the Full Day Demo Scorecard.

This process gives you an honest, team-based view of the platform’s capabilities. It surfaces divergent needs and highlights potential tradeoffs.

At the end of the day, you’ll have:

  • Individual scorecards completed by stakeholder team leads
  • Insights into platform strengths, risks, and gaps
  • A shared framework for comparing vendor performance
  • A more confident, well-rounded foundation for decision-making and contracting

Download the Full Day Demo Scorecard

Ready to score with confidence?

Together, the How To & Stakeholder Guides and Full Day Demo Scorecard help your team assess functionality, document feedback, and translate real-time observations into clear, actionable scores to help you move forward with confidence.

J.D. Power 2025 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.

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