Reports, Research, Resources
November 20, 2024
Business Banking Digital Maturity Model
Read the Retail Digital Sales & Service Maturity Model report here. Take the digital maturity as...
In June 2021, Alkami conducted primary research among 795 digital banking customers and members in the United States to better understand Big Tech’s influence on the digital banking experience and compared those findings with the perceptions of 150 regional and community financial institutions.
We found that Big Tech is recreating the digital banking experience and users are eagerly embracing the change.
Key insights from the report include: