Measuring Digital Banking Platform Success from Implementation to Innovation

Home » Resources » Client Success » Testimonial » Measuring Digital Banking Platform Success from Implementation to Innovation

NASA Federal Credit Union

In choosing Alkami as their digital banking platform, NASA Federal Credit Union was transitioning from an account-centric to a member-centric experience. NASA FCU knew this change required extensive employee training and communication to set members up for success. Following their implementation, NASA FCU wanted to observe key metrics such as adoption rate, login rate, new registrations, and app store ratings. Their launch went smoothly and NASA’s app store ratings drastically increased to a 4.7 in a matter of days.

By selecting Alkami, NASA FCU felt that Alkami offered best-of-breed digital banking solutions. As NASA FCU plans for the future, the credit union’s goal is to maximize the platform’s capabilities for personalization, marketing, and innovation through Alkami’s fintech partnerships – allowing them to accelerate speed to market faster than ever before. Through their partnership with Alkami, the possibilities for NASA FCU are limitless.

Interested in learning more about Alkami’s digital banking solutions?

LATEST Resources

Never miss a beat in digital banking

Reports, Research, Resources

October 28, 2025

First Beneficiaries: How Financial Institutions Can Serve Women Through Inherited Wealth

Actionable insights for banking leaders preparing for the great wealth transfer The moment is now An...

Case Study, Resources

October 10, 2025

Belco Community Credit Union: Building Stronger Member Relationships with a Strategic Partner

Belco Community Credit Union (Belco) has always been about people helping people. As a long-standing...

Resources

August 12, 2025

Modernizing Loan Payments: How Apple FCU Expanded Access with Digital Banking Solutions

August 12th, 2025 Modernizing Loan Payments: How Apple FCU Expanded Access with Digital Banking Solu...
J.D. Power 2025 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.

Sign Up for information on Future Hackathon Events

Starter
Compliance

Catch fraud early
and reduce risk

Growth-
Oriented

Expand your commercial
capabilites

Advanced
Payment Security

Advanced protection
with revenue generation
Check Positive Pay Solutions
Payee Positive Pay
Check Positive Pay
Teller Validation
Reverse Positive Pay
ACH Positive Pay Solutions
ACH Positive Pay (debits)
ACH Positive Pay (credits)
ACH Credit Origination Protection
Reporting Solutions
Account Reconciliation
ACH Returns & NOCs
EDI Translation