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Trustmark National Bank

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Trustmark needed an all-in-one platform to solve legacy payment system challenges which would streamline back end processes, increase adoption, and better protect customers against fraud.

They turned to their long-term partner, Alkami ACH Alert, to develop a replacement system for positive pay services using modern, comprehensive technology.

Read our case study to learn more about this collaborative relationship and see their results including:

  • Returned more than $12.5 million in fraudulent charges to Trustmark and their customers in 2021
  • Realized significant savings by replacing legacy systems
  • Increased revenue generation year-over-year
  • Improved onboarding time for positive pay from a week long process to a few hours

Trustmark National Bank Case Study

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J.D. Power 2025 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.

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