Built to Evolve with Member Expectations
Digital banking strategies shouldn’t be limited by today’s requirements alone.
When Texans Credit Union evaluated digital banking platform providers, they were focused on finding a partner that could support evolving member expectations, enable future innovation, and align with their long-term vision.
Financial Institution Background
- Go Live Date: October 2022
- Location: Richardson, TX
- Number of Branches: 14
- Asset Size: $2.6B
- Member Size: ~150,000
- Core Provider: Jack Henry Symitar
With Alkami, they found the flexibility and partnership they needed to build for what’s next.
Choosing a Digital Banking Provider for the Long Term
Selecting a digital banking platform isn’t just about solving today’s challenges. For Texans Credit Union, it was about finding a partner that could support the organization’s long-term strategy and help deliver the experiences members expect now and in the future.
“That’s one of the things that I think Alkami does very well: build relationships with their clients and provide them what they need at the time they need it.”
— Mike McWethy, EVP
That meant looking beyond current capabilities and evaluating which provider was best positioned for the future.
Flexibility to Meet Evolving Member Expectations
Member expectations don’t stand still and neither should a digital banking platform.
As digital experiences evolve, Texans Credit Union wanted the flexibility to customize their online interactions, adapt use cases, and create personalized solutions that meet the unique needs of its members.
Rather than being limited to a predefined roadmap, the team sought a platform that would empower innovation and support their ability to differentiate.
“They are very transparent with areas that they’re working on, and that builds trust over time.”
— Mike McWethy, EVP
Extensibility That Supports Innovation
Modern digital banking requires the flexibility to evolve. As Texans Credit Union evaluated providers, the team looked closely at each platform’s ability to integrate with business partners, support new capabilities, and adapt to changing needs over time.
The ability to move quickly, expand functionality, and connect to a growing ecosystem of solutions was a critical part of the evaluation process.
With a more extensible digital banking platform, Texans Credit Union can continue innovating and delivering new experiences without being constrained by technology decisions made years earlier.
Trust Built Through Transparency
Technology matters. But for banks and credit unions, relationships matter just as much. One of the qualities Texans Credit Union values most is the partnership it has built with Alkami over time.
Open communication, executive accessibility, and transparency around priorities have helped establish trust and confidence in their relationship with Alkami. For Texans Credit Union, that trust is built through consistent actions, collaboration, and a shared commitment to success.
“They are very transparent with areas that they’re working on, and that builds trust over time.” — Mike McWethy, EVP
Why Financial Institutions Are Making the Switch
Future-ready financial institutions are choosing digital banking platforms that provide the flexibility, extensibility, and partnership needed to adapt to changing member expectations.
See how Texans Credit Union future-proofed its digital banking strategy—and what’s possible when your technology partner is invested in your long-term success.
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