Case Study: How ConnectOne Bank Turned Omnichannel Account Opening Into a Competitive Advantage

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By unifying retail and business account opening with MANTL, ConnectOne Bank raised nearly $500M in deposits, deepened relationships with existing customers, and unlocked real-time data to drive smarter, lower-cost deposit growth

HQ

New Jersey

60

Branches

$14B

Asset size

700+

Employees

"A core focus of our partnership with MANTL was anticipating where deposit behavior and client expectations were heading, and leveraging a universal account opening platform that could meet those needs for both our clients and our team. The efficiencies we've gained have had a meaningful impact on our bottom line and our overall growth strategy. When we evaluated what the right solution was for ConnectOne, it was clear we needed one connected system where every account is opened with the same seamless experience, no matter the channel or account type. MANTL has been a critical strategic partner, accelerating our growth, elevating our strategy, and enabling us to deliver an exceptional client experience that inspires customers to keep growing with ConnectOne."

— Steve Primiano, EVP, Treasurer, and Chief Corporate Development Officer, ConnectOne Bank

ConnectOne Bank (ConnectOne), a $14B institution headquartered in New Jersey, has increased its asset size by $5B in just three years. This achievement is fueled by a forward-looking approach to mergers and acquisitions, intentional deposit growth, strategic market and vertical expansion, and a sophisticated use of data to control brand value and scale lower-cost deposits.

As deposit behaviors evolved and both business and retail clients demanded fast, intuitive, anytime-anywhere banking, ConnectOne recognized an inflection point. The bank moved early to meet this shift, partnering with MANTL to introduce a universal account opening experience that empowers clients across every channel.

After launching online retail account opening with MANTL in 2023, ConnectOne now uses MANTL to open both business and retail accounts seamlessly across every banking channel, including digital, in-branch, and in-field.

To date, the bank has raised nearly $500M in deposits through the platform, and the average time to open an account on any channel (retail and business) is just seven minutes.

Discover how ConnectOne scaled deposit growth and delivered a seamless omnichannel account opening experience with MANTL.

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