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The Power of Member-Driven Innovation

We’re honored to have David Gorham, VP of Digital Solutions, Rebecca Forsberg, Director of Enterprise Application Support and Salinna Reel, Director of Digital Product Operations at Apple FCU on the FIsionaries podcast.

They share how a clear focus, incremental implementation and a strong partnership with third-party solution providers is essential for successful digital banking transformation.

They also share how using member feedback to build an innovation roadmap and continuously measuring effectiveness of changes implemented limits missteps along the transformation journey.

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Podcast

June 23, 2025

NASA Federal’s Formula for Digital Transformation Success

FEATURING

Host, Jim Marous, is joined by Liam Petraska, Digital Banking Manager at NASA Federal Credit Union. Petraska shares the remarkable story of how the $5.5 billion credit union transformed its member exp...
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Podcast

May 16, 2025

From Seasonal Marketing to Timely Member Solutions at 3Rivers Federal Credit Union

FEATURING

From democratizing data across the organization to creating timely, personalized experiences for their 114,000 members, Chad Gramling, AVP of business intelligence at 3Rivers Federal Credit Union, exp...
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Podcast

May 6, 2025

Meaningful Banking Innovation at First Fidelity Bank

FEATURING

With assets of $2.7 billion, First Fidelity Bank has nearly doubled in size since 2017. My conversation with John Symcox, Senior Vice President and Chief Innovation Officer at First Fidelity Bank, exp...
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