Digital Banking Solutions for Banks and Credit Unions

Building a Data Culture at a Community Financial Institution

Sponsored by Alkami, and hosted by banking and fintech influencer, Jim Marous, FIsionaries™ shines a light on financial institutions (FIs) at the leading edge of digital transformation. The podcast features FIs sharing lessons learned from their digital transformation journeys as well as insights from fintech partners and other industry thought leaders.

Guests on this episode are Ben Udell, SVP of Consumer Banking for Monona Bank, Emily Stewart, Director of Marketing and Analytics, and Leeah Webb, Analyst of Growth Strategies for Meritrust Credit Union. We discuss how creating the necessary data culture can equip your financial institution, regardless of size, with the foundation required to win in a time of consolidation and fluid account holder expectations.

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J.D. Power 2025 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.