HQ
Dubuque, Iowa
23
Branches
$3B
Asset Size
175,000
Members
"Our world is changing at a rapid pace, and member expectations have shifted. To attract younger members and stay relevant, we have to meet people where they are, and they're embracing digital banking experiences and convenience. We were looking for a more streamlined way to open new accounts that meets these digital expectations online and in-branch. After evaluating several options, we chose MANTL because it allows us to onboard all account types — from business and specialty accounts to Safe Deposit Boxes and IRAs — through a single, unified platform. This partnership has fueled growth across every channel and delivered institution-wide operational efficiency, empowering our teams to focus more on serving members and less on managing expensive manual processes."
— Tami Brandenburg, vice president, member service, Dupaco Credit Union
As competition from digital-first banks and fintechs intensifies, Dupaco Community Credit Union (Dupaco) is proving that credit unions can not only compete, but lead, in the digital era.
By modernizing its account opening experience and implementing a comprehensive omnichannel strategy with MANTL, Dupaco transformed its retail and business member onboarding journey. The result:
The key to Dupaco’s success lies in creating one front door for deposits across every account type and banking channel: online, in-branch, and in the field.
Learn how Dupaco Credit Union leveraged MANTL’s universal onboarding and account opening platform to unify retail and business deposit onboarding, create better member experiences, empower staff, accelerate growth, and drive institution-wide efficiency.
