The ongoing sophistication of digital banking technology in conjunction with evolving consumer preferences and behaviors has accelerated the uptake of digital banking services, with more consumers than ever choosing to open accounts at fintechs as opposed to traditional banks and credit unions.
To understand their place in this wave, financial institutions need key performance indicators and metrics to gauge their progress, effectiveness, and efficiency.
Cornerstone Advisors, in collaboration with Alkami, presents the 2024 Digital Banking Performance Metrics Report, featuring research compiled from self-reported data from financial institutions with an average asset size of $4.6 billion.
Now in its 6th edition, The 2025 Digital Banking Performance Metrics Report explores self-reported operational metrics from America’s banks and credit unions ranging in asset size from $300M to $46B.