Search
Close this search box.
Request a demo

Innovation Powered by Consumer Banking Solutions

Patelco Credit Union

As Patelco Credit Union outlined their company’s key strategic objectives for the next few years, they identified the following areas of focus and are leveraging Alkami’s consumer banking solutions as a vehicle for transformation. 

1) Enhancing financial wellbeing services for members through solutions like account consolidation and preventive measures

To improve the financial wellbeing of members, Patelco’s primary initiatives include: account consolidation to help members optimize and manage debt, financial planning tools and advice, and capabilities to help prevent members from overdrafting their accounts.

2) Expanding digital and mobile capabilities such as digital account opening, chatbots, and virtual assistance within the online banking platform 

Patelco is excited to empower members to open accounts fully online as well as enhance the member experience by introducing chatbot and virtual assistant solutions that deliver 24/7 support without members having to visit a branch.

3) Improving payments functionalities including: Zelle, card controls, and a central payments hub

Enhancements in money movement will boost revenue opportunities from P2P transfers, centralize the payments experience by launching a payments hub within the online banking platform, and introduce more self-service capabilities for their cardholders.

Interested in learning more about Alkami’s consumer banking solutions?
Explore More
Facebook Linkedin Youtube Twitter Instagram
  • Related items

Never miss a beat in digital banking

Banking on Millennials: Leveraging Generational Trends for Account Growth
July 25, 2024
Banking on Millennials: Leveraging Generational Trends for Account Growth

We currently stand in the middle of what has been called the greatest intergenerational wealth...

Read more
July 24, 2024
ACH Positive Pay & Check Positive Pay: The Payment Perspective by Wespay

In this enlightening episode, we are joined by two industry experts, Jeff Duffy, the Assistant...

Read more
July 8, 2024
Transforming Customer Experience with Positive Pay: Heartland Bank’s Success Story

Discover how Heartland Bank, headquartered in Bloomington, Illinois, transformed its Positive Pay Solution’s customer experience...

Read more
Alkami Technology Plano Texas
Request a demo
Solutions
Who We Serve
Resources
Company
Facebook Linkedin Youtube Twitter Instagram
J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.