Taking a chance on a new business owner can have incredible, long-term positive institution and community impacts

When the President & CEO of North Dallas Bank & Trust (NDBT) met a young entrepreneur, Casey, with a vision to launch a construction business, the idea sounded promising. However, like many small business dreams, it came without funding. Something about the passion and purpose of Casey struck a chord. The leadership at NDBT leaned into one of the most powerful tools community financial institutions possess: trust.

They made a decision rooted not just in numbers, but in people. And that decision paid off — tenfold. With the right business banking solutions in place, Casey was able to open doors, hire employees, and grow an operation that now supports dozens of local families. But the impact didn’t stop there. The business reinvested in the community and they partnered with NDBT on local philanthropic initiatives—all because a banker said “yes” when others might have said “not yet.”

This is what makes NDBT different. It’s not just about accounts or lending. It’s about the long-term relationships that power local economies. Their story is proof that when financial institutions choose to lead with empathy, the ripple effect is transformative — for the business, the institution, and the entire community.