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What Digital Banking Users Value in UX

Industry experts predict the number of digital banking users will surpass 200 million by 2022. That’s 77 percent of the adult population, making for a large and ever-growing market that’s attracting investors from well-known names to new-comer disruptors. Meanwhile, Big Tech companies and major retailers continue to grow their digital banking capabilities, developing increasingly personalized […]

4 Ways Financial Institutions Can Make Data Actionable

4 Ways Financial Institutions Can Make Data Actionable

Maintaining strong relationships with account holders has never been more crucial for financial institutions (FIs). New competition from fintech threatens consumer and business account holder retention, while other changes in the industry have started to erode wallet share for many traditional FIs. Thankfully, FIs sit on a mountain of transaction data that can be used […]