community banking stories

Connexus Credit Union

A comprehensive digital banking experience that transformed trust into long-term loyalty

For Connexus Credit Union (Connexus), the decision to prioritize digital wasn’t just a matter of efficiency. It was about keeping pace with member expectations and creating meaningful moments that build trust.

When Gabrielle was looking to purchase a new car, she knew who to turn to as her financial partner. As a long-term member, she was confident that her credit union could help her get an auto loan when she needed it most. And that hope became reality.

Connexus is focused on supporting their members, no matter where they are in their financial journey. They want their members to confidently trust their institution and grow their relationship together.

Since then, Gabrielle has opened multiple accounts, referred friends and family, and become an advocate for the Connexus brand.

The credit union’s blend of digital banking solutions and human care continues to redefine what people expect from their financial partner. Connexus has empowered their team with the ability to move fast, serve smarter, and create standout moments; all while reducing friction for staff and members alike.

It’s a reminder that great tech, in the hands of people who care, creates relationships that last.

Discover how you can elevate your account holders’ digital banking experience.

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Behind every transformation is a leader who dared to go first. If you’ve made the case, taken a bold step, or sparked change within your community, we want to hear from you. Connect with the Alkami team to share your story with the broader industry—and inspire the future of banking.
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J.D. Power 2025 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.

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