Resource Type: Whitepapers

Jim Marous State of Digital and Engagement white Paper

AI can impact the FI’s entire workflow: from front office to middle office to back office.

In simple terms, artificial intelligence (AI) means using technology to do things that usually require human intelligence. It combines computer science with large sets of data to enable problem solving for many industries. For financial institutions (FIs), AI can be the key to growing at scale. Inside of this white paper we will: Define AI […]

5 Trends Driving the Digital Banking Landscape

152 CU and bank executives share what emerging digital avenues they’re focusing on to keep members and customers happy, competition at bay, and what obstacles are keeping them from delivering a rich digital banking experience. Filled with useful insight by The Financial Brand and Alkami, this report uncovers: Digital features users want most Common obstacles […]

The 2022 Digital Banking Transformative Trends Study

Created in partnership with The Center for Generational Kinetics (CGK), the national study surveyed over 1,500 U.S. participants who currently have a bank account and are active in digital banking. The survey was weighted to the 2020 U.S. Census for age, region, gender, and ethnicity—and the findings reveal numerous unexpected and important insights that can […]

2022 Digital Banking Performance Metrics

Alkami has partnered again this year with the industry experts at Cornerstone Advisors to produce an exclusive report for banks and credit unions that give financial institution executives the context they need to measure and manage their digital investments, channels, and operations. Read Cornerstone Advisors’ 2022 Digital Banking Performance Metrics report that contains metrics and […]

Small Business Recovery in Light of the FI Paradigm Shift

Alkami surveyed 400 small businesses to understand how COVID has impacted them and how they feel about the future. We found an underlying shift that is changing the relationship between small businesses and financial providers. Key insights from the report include: Primacy is key. The primary financial institution (PFI) relationship holds sway. The key for […]

Big Tech’s Influence on Digital Banking

Alkami conducted primary research among 795 digital banking customers and members in the United States to better understand Big Tech’s influence on the digital banking experience and compared those findings with the perceptions of 150 regional and community financial institutions.

Building Value with Exceptional Customer Experiences

Alkami has partnered with The Financial Brand to deliver an exclusive whitepaper exploring the pursuit of enhanced customer experiences and increased customer engagement, focusing on these topics: Where the best customer experiences begin Real-time data and insights required for differentiated experiences Supporting traditional methods of reaching users with a great experience Watch the Gold Standard Series Event, […]

Leading Digital Transformation

The digital future requires a new leadership model. Banking Transformed from Jim Marous, Co-Publisher of The Financial Brand, offers a perspective on the importance of leadership transformation as well as recommendations for setting the necessary foundation for leading digitally transformed organizations: Learn how to begin digital transformation at the top Discover the best of old and new […]

Small-Business Reporting and Data-Driven Insights

Learn how to meet business-user expectations to differentiate and compete head-to-head with Megabanks: Understand the disconnect between deliverables and small-business expectations Learn how to meet the reporting needs of small businesses Discover the potential for data-driven insights to deliver a better overall banking experience