Entries by Alkami

Going Mobile: Perfecting Digital Banking for a Nation of Multi-Screeners

Part 3 of 3-part series Within two years, more than 50 percent of all banking transactions will take place on mobile devices. This means that a majority of your member interactions will happen over a mobile phone or tablet – and you need to be ready. “Google originally coined the term ‘multi-screeners’ to describe a […]

Intelligent Design Applied: Creating the Ultimate Digital Branch

Part 2 of 3-part series Many credit unions pride themselves on the level of service they provide to members. It’s their point of differentiation. While in the branch most credit unions have member service down to a science, treating members well digitally can be a complex challenge. And with the vast majority of financial transactions […]

Digital Banking and Bill Pay: Your Number One Branch of the Future

Part 1 of 3-part series Consumer sentiment is changing throughout the financial industry, and credit unions everywhere should take note.  While following the credit crisis mega banks saw many of their customers flee into the arms of credit unions, today that is no longer the case.  “Banks have stepped up their digital strategy and investments […]

Meeting Higher and Higher Expectations

Which companies set your members’ expectations for their online banking experience? HINT: These companies are not from the financial sector. “The more accounts a customer opens with us, the more punishment we seem to dish out.” This interesting quote was uttered by the online banking director from one of America’s largest banks (and yes, we […]

$1 Billion Inspirus Credit Union Selects Alkami’s ORB Digital Banking Platform as Part of Commitment to Superior Member Service

Plano, Texas, Nov. 16, 2015 – As part of its commitment to exceptional member service, Seattle, Wash.-based Inspirus Credit Union, formerly School Employees Credit Union of Washington, is replacing its existing digital banking system with Alkami Technology’s ORB platform to provide a superior and consistent experience to its more than 80,000 members. ORB will seamlessly […]

Superior Service. Especially Online.

Does your online banking site provide the same exceptional experience that is delivered in your branches and over the phone? Superior service has been the long-time competitive advantage credit unions and local banks have used to attract customers from the mega banks. And it worked. Especially during the 2008 banking crisis and subsequent “War on […]

Campus Federal Credit Union to Enhance Digital Banking for Consumer and Business Members with Alkami’s ORB Platform

Plano, Texas, Aug. 4, 2015 – Campus Federal Credit Union, one of Louisiana’s largest credit unions, has selected Alkami Technology’s ORB Platform to provide a digital banking experience to more than 42,000 members. The new platform will integrate with the credit union’s Fiserv XP2 core banking system. Tweet this! ORB will provide Campus Federal’s consumer […]

Credit Union of America Selects Alkami’s ORB Digital Banking Platform to Modernize Experience

PLANO, Texas, July 8, 2015 – Wichita, Kan.-based Credit Union of America (CUA) has selected Alkami Technology’s ORB Digital Banking Platform to deliver the ultimate digital banking experience. The new platform will seamlessly integrate into the credit union’s Symitar core system and enhance member service by providing its more than 57,000 members with a beautiful, […]

$1.3 Billion Empower Federal Credit Union Selects Alkami’s ORB Digital Banking Platform

PLANO, Texas, March 23, 2015 – Alkami Technology Inc., a provider of digital banking solutions, announced that Syracuse, N.Y.-based Empower Federal Credit Union has selected its ORB Platform. The credit union will now deliver personalized service to its more than 150,000 members with the ultimate digital banking experience. ORB provides a modern, unified platform across […]

Educators Credit Union to Implement Alkami’s ORB Platform

RACINE, Wis. and PLANO, Texas, Mar. 9, 2015 – Alkami Technology Inc., a provider of digital banking solutions, announced that Racine, Wis.-based Educators Credit Union has selected its ORB Platform to further its strategic investments in the digital channel. The platform will seamlessly integrate into the credit union’s Symitar core banking system and deliver a […]