Plano, Texas, Nov. 16, 2015 – As part of its commitment to exceptional member service, Seattle, Wash.-based Inspirus Credit Union, formerly School Employees Credit Union of Washington, is replacing its existing digital banking system with Alkami Technology’s ORB platform to provide a superior and consistent experience to its more than 80,000 members. ORB will seamlessly integrate into the credit union’s Symitar core system.
Alkami’s ORB, a modern, unified digital banking platform, will provide Inspirus Credit Union with an elegant user interface across all channels and functional offerings, including retail, business, mobile, bill pay, personal finance management (PFM), Person-to-Person payments, marketing and more. The platform’s customizable feature set enables financial institutions like Inspirus to deliver the ultimate digital banking experience to members. Additionally, with ORB’s superior flexibility, Inspirus Credit Union will have the ability to build its own apps, add product extensions, and integrate new features and functions as needed, positioning the credit union for long-term success.
“As a credit union committed to giving back to education, we have a passion for building and sustaining lifelong financial relationships with members who share our passion to make a difference in education,” said Kris Hanson, Vice President of Information Technology with Inspirus Credit Union. “The reason we chose Alkami was because of their innovative culture and strategic vision, along with being a true partner in the credit union market. As a result, we are able to provide a superior digital banking experience that our members will embrace, and we’re confident their platform will heighten our existing services and allow us to continue to better serve our members.”
ORB delivers unparalleled functionality, security and extensibility with a superior architecture designed for the future of digital banking. It is built upon a highly scalable and distributed architecture easily supporting large and quickly-growing user bases. ORB also features an integrated intelligent content management system that delivers dynamic, real-time, one-to-one product marketing, enabling financial institutions like Inspirus to effectively promote products and services that are tailored, relevant and timely.
“Consumers continue to use a mix of devices – smartphones, tablets and laptops – to manage their finances, often changing throughout the day based on preference and their environment,” said Stephen Bohanon, founder, chief strategy and sales officer of Alkami Technology. “In response, financial institutions like Inspirus Credit Union are investing in modern technology to deliver a consistent, enjoyable experience across all devices. We anticipate this change to have a positive impact on its member base.”
About Inspirus Credit Union
Founded in 1936 by a Seattle math and journalism teacher, Inspirus serves about 80,000 members across Washington who share a passion for education. With $1 billion in assets, Inspirus operates branches in Seattle and Spokane. Its philanthropy model includes education-giveback programs that allow members to direct charitable contributions to schools in their communities. Employees also donate upwards of 800 volunteer hours a year in support of education. In addition, Community Education Representatives provide free financial seminars, professional development, and recognition to school employees statewide. For more information, please visit www.inspiruscu.org, visit them on Facebook at www.facebook.com/InspirusCU, or on Twitter at @inspirusCU.